Questions to our Webflow agency

Find answers to our frequently asked questions here. Is your question not listed? Then feel free to schedule a meeting.

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Subscriptions & Pricing

Are there any additional costs for Webflow hosting?

Webflow hosting is included in the Site Plans. You pay one price for design, CMS and hosting.

Subscriptions & Pricing

Are there any hidden costs?

Everything is included, except the hosting and subscription costs for external tools, such as e-commerce functionality, automation, and store locator software.

SEO & Marketing

Are you responsible for a top position in Google Search?

No, but when we deliver a new website, we do ensure that all technical aspects of the website are set up correctly. It is then your responsibility to invest in search engine optimization. Of course, we are happy to help you with that.

AI & Webflow

Can AI translate my website?

Yes. With Webflow Localize you can run your website in multiple languages, and with agentic translation an AI agent takes most of the translation work off your hands. We do always recommend having key pages checked by a native speaker, so the tone and terminology are exactly right.

Process & Management

Can colleagues edit content without changing the design?

Yes. With the Content editor role, you give colleagues full access to text, images and CMS content, while the structure and design of your website stay protected. On an Enterprise plan, you can even decide per page or CMS collection who can edit what, and log in via single sign-on (SSO).

Design & Functionalities

Can I add animations?

Yes, Webflow has powerful animation tools that allow you to create complex interactions and animations without code.

Design & Functionalities

Can I add custom code in Webflow?

Yes, you can add custom HTML, CSS, and JavaScript to your Webflow project for extra features.

Integraties & Externe tools

Can I add Google Analytics?

Yes, you can easily integrate Google Analytics, Google Tag Manager, and other tracking codes into your Webflow website.

E-commerce

Can I build ecommerce websites with Webflow?

Yes, Webflow has its own Ecommerce plans (from $29 per month), but we don't recommend them for most online stores. Webflow's built-in ecommerce is fairly limited: think less advanced shipping options and no support for things like subscriptions, extensive inventory management or the wide range of apps other platforms offer.

Want a serious online store with Webflow's design freedom? Then the best combination is to build the entire front end in Webflow, manage the back end in Shopify, and connect them seamlessly with Storesynk or Smootify. For a small range of products, lighter solutions such as Snipcart or Ecwid are also an option.

Integraties & Externe tools

Can I connect an external CRM?

Yes, via Zapier or direct API integrations, you can connect Webflow to CRM systems such as HubSpot, Salesforce, or Pipedrive.

Design & Functionalities

Can I create forms in Webflow?

Yes, Webflow has a built-in form function. You can easily add contact forms, newsletter subscriptions, and other forms.

Design & Functionalities

Can I create responsive designs?

Yes, Webflow makes it easy to build responsive websites that look perfect on all devices.

SEO & Marketing

Can I manage my own SEO in Webflow?

Yes, without plugins. For each page, you manage the page title, meta description, URL and Open Graph data for social media. For CMS pages such as blog posts, these can be filled in automatically from fields in your collection. That keeps your SEO consistent, even when you add new content regularly.

Migration & Existing Websites

Can I migrate my existing website to Webflow?

Yes, websites can be migrated to Webflow, but this usually requires a complete rebuild in Webflow Designer. We'd love to help you with this process.

Process & Management

Can I review changes before they go live?

Yes. You can save CMS items as drafts, preview everything beforehand and choose whether to publish a single item, a page or the entire website. Webflow also keeps a site activity log, and you can always roll back to an earlier version using backups. That way, you can go live with peace of mind.

E-commerce

Can I sell a few products without a full online store?

Yes. For a small range, such as a few products, tickets or digital downloads, a full Shopify connection often isn't necessary. Lighter solutions include:

  • Snipcart: adds a cart and checkout to your Webflow website. You simply manage your products in the Webflow CMS.
  • Ecwid: a complete online store that you embed in your Webflow website. You manage products, payments and orders in the Ecwid dashboard.
  • Shopify Buy Button: a simple way to show individual Shopify products with a buy button on your Webflow website.

These solutions are quick to set up, but offer less design freedom and functionality than a full connection with Storesynk or Smootify.

Subscriptions & Pricing

Can I try Webflow for free?

Yes, Webflow offers a free plan that lets you design and experiment. To put your website live, you do need a paid plan.

Safety & Technical aspects

Can I use my own domain?

Yes, you can connect your own domain to your Webflow website. Webflow also supports SSL certificates.

Process & Management

Can multiple people work on the website at the same time?

Yes, several colleagues can edit content at the same time, and comments let you give each other feedback directly on the page. On Enterprise plans, page branching lets you work on a copy of a page without unfinished changes going live. For large projects, Webflow is also introducing Releases, which lets you stage a complete version of your site before publishing it.

Migration & Existing Websites

Can you help me migrate my website to Webflow?

Yes, definitely. We specialize in migrating websites to Webflow.

Training & Support

Can you maintain my Webflow website?

Maintaining Webflow websites is actually not necessary. Updating and securing are done by the platform itself. However, we can certainly help you modify, expand and optimize your Webflow website. You can also contact us for general questions and technical support.

Design & Functionalities

Does Webflow have a CMS?

Yes, Webflow has a built-in Content Management System (CMS) that allows you to manage dynamic content without technical knowledge.

Integraties & Externe tools

Does Webflow support marketing automation?

Yes, you can integrate marketing automation tools such as Mailchimp, ConvertKit, and other email marketing platforms.

Process & Management

Do you offer help with planning?

Yes, definitely. Every month, we organize a meeting to discuss and plan how we can really help your business move forward.

Migration & Existing Websites

Do you offer redesign services?

Yes, we are happy to help redesign existing websites in Webflow, implementing more modern designs and better functionalities.

Training & Support

Do you offer Webflow training?

Yes, we offer personal Webflow training to train your team to use Webflow.

Integraties & Externe tools

Do you only work with Webflow?

We specialize in Webflow and think we can offer the most value through this platform. However, that does not mean that we do not use other no-code tools. On the contrary, we are happy to expand your Webflow website using the most advanced functionalities. And, for web shops, for example, we like to use Shopify. Take a look at our list of commonly used ones here integrations.

E-commerce

How does an online store with Webflow and Shopify work?

This approach, also known as headless commerce, combines the best of both worlds. You design and manage the entire website in Webflow, with all the design freedom, CMS and speed that come with it. Shopify runs in the background for products, inventory, payments, shipping and orders.

A connector such as Storesynk or Smootify automatically syncs your Shopify products to the Webflow CMS. Visitors shop on your Webflow website and complete their payment in Shopify's trusted, secure checkout. You can also use the wide range of Shopify apps, for example for reviews, subscriptions or email marketing.

Process & Management

How do I manage the content of my Webflow website?

In Webflow, you edit content directly on the page itself, in what's called edit mode. You see exactly how your change looks straight away, without a complicated dashboard. You update text, images and links on the page, and manage blogs, projects or vacancies through the CMS. After a preview, you publish in just a few clicks. When we hand over your website, we'll walk you through exactly how this works for your site.

Process & Management

How do I request a new task?

During your onboarding, we will send you a link to your unique request form, which is linked to your Asana board. Every time you want to outsource a task, you can fill out the form and we will receive a notification.
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Ideally, you should populate the task queue with multiple tasks of varying priority levels, so that we can pick up the next request when we are finished or waiting on another request, preventing any downtime.

AI & Webflow

How do I stay in control of what AI changes on my website?

AI agents in Webflow are subject to the same roles and permissions as your teammates. The site activity log shows which changes were made by AI, and Agent Presence shows you live where an agent is working on the page. Nothing goes live until someone publishes it, so you can review every change first.

Safety & Technical aspects

How fast are Webflow websites?

Webflow websites are generally very fast thanks to optimized hosting, automatic image compression, and clean code.

Design & Functionalities

How flexible is Webflow in terms of design?

Webflow offers complete design freedom. You can create any design you can imagine, similar to tools like Adobe XD or Figma.

Timelines & Turnaround tme

How long does it take to build a Webflow website?

The lead time depends on the complexity of the project. A simple website can be delivered within 2-4 weeks.

Subscriptions & Pricing

How much bandwidth do I need, and what if I need more?

Bandwidth is the amount of data your website sends to visitors each month, such as pages, images and videos. Webflow measures traffic in bandwidth rather than number of visitors. Starter includes 1 GB, Basic 10 GB and Premium 50 GB per month.

If you need more, you can buy extra bandwidth on Premium, from an extra 50 GB for $20 per month up to an extra 2.45 TB for $974 per month (billed yearly). Surge protection covers temporary traffic spikes. Only if you go over your limit two months in a row is your plan upgraded automatically, and Webflow lets you know first.

For most websites, 50 GB is more than enough. We also make sure images and videos are properly compressed, so you use as little bandwidth as possible.

Subscriptions & Pricing

How much does Webflow cost?

Webflow costs are made up of a few parts:

  • Site plan (hosting): per website. Basic costs $15 per month and Premium, which includes the CMS, $25 per month, billed yearly. For online stores, there are separate Ecommerce plans from $29 per month.
  • Workspace plan: the environment where websites are built. Every Webflow account gets a free Starter Workspace. As a Moving Mouse client, you usually don't need a paid Workspace plan.
  • Add-ons (optional): extra bandwidth, Localize for multiple languages, Analyze for statistics and Optimize for A/B testing.

So for most websites with a blog or projects, you're looking at $25 per month. Prices are higher when billed monthly: paying yearly saves up to 40%. All prices are in US dollars, per website and exclude VAT. Check the current prices on Webflow's pricing page, or ask us which plan suits you best.

Migration & Existing Websites

I already have a Webflow website, but it needs to be updated. Can you improve it?

Yes, we can definitely improve your website. We can fix run-down projects, poorly built websites, and messy websites. Feel free to make an appointment to see if we are a good fit.

Migration & Existing Websites

I have a WordPress website but it's slow and I hate running my website in WordPress. What should I do?

We can start building a website from scratch, but if you're still happy with the current design and want to save some money and time, we can start developing the website right away. The 'Webflow Development' package is then more than enough.

Safety & Technical aspects

Is AI in Webflow secure?

Webflow has achieved ISO 42001 certification, an international standard for responsible AI governance. AI agents also work within the same permissions and controls as your teammates. Even so, it's wise to agree on which tasks you hand over to AI and who reviews changes before they go live.

Design & Functionalities

Is it possible to create blogs in Webflow?

Definitely, Webflow's CMS is perfect for building and managing blogs with categories, tags, and other blogging features.

SEO & Marketing

Is Webflow good for SEO?

Yes, Webflow is excellent for SEO. It generates clean code, provides full control over meta tags, and has built-in SEO tools.

Safety & Technical aspects

Is Webflow safe?

Yes, Webflow uses enterprise-grade security, automatic SSL certificates, and complies with GDPR requirements. If you don't want to have your data stored in the US, we can recommend using an external platform to receive and manage your forms. This includes Tally, Jotform or Typeform.

Training & Support

Is Webflow suitable for beginners?

Webflow has a learning curve, but is great for beginners who are willing to invest time in learning the platform. It offers extensive tutorials and documentation.

Enterprise & Scalability

Is Webflow suitable for large enterprise websites?

Webflow is suitable for medium to large websites. For enterprise websites with very specific requirements, we recommend a comprehensive analysis.

E-commerce

Should I choose Storesynk or Smootify?

At their core, both connectors do the same thing: you design in Webflow and sell through Shopify. The differences are mainly in the details, such as the component library, available add-ons, the way syncing works and the price.

Storesynk is the most widely used connector and strong on integrations with marketing tools. Smootify excels in ready-made components and add-ons such as wishlists and product bundles. Which one fits best depends on the functionality your store needs. We're happy to help you choose.

Safety & Technical aspects

What about backups?

Webflow automatically backs up your website. You can also take snapshots manually before making major changes.

AI & Webflow

What AI capabilities does Webflow offer?

Webflow is investing heavily in AI. Through the Webflow MCP, AI assistants such as Claude and ChatGPT can work directly in your website: building pages, adding animations and managing CMS content. There are also AI agents that translate your site, suggest content to help you get found in AI search, and set up complete campaign pages. We're happy to help you decide which capabilities genuinely add value for your website.

AI & Webflow

What are Agent Instructions?

Agent Instructions are guidelines you give your AI agents, such as your brand guidelines, design system, tone of voice and SEO rules. That way, an agent works according to your rules rather than its own judgement. Webflow can now generate these instructions automatically based on the content already on your website, and you can edit them afterwards.

Design & Functionalities

What are Webflow's limitations?

Webflow has some limitations such as the maximum number of CMS items per plan, and highly complex web applications sometimes require custom development.

Subscriptions & Pricing

What are Workspace plans and do I need one?

A Workspace plan is the environment where websites are built and where you collaborate. Every Webflow account gets a free Starter Workspace. A paid Workspace plan mainly gives you more staging sites (test environments) and more advanced collaboration features.

Most Moving Mouse clients don't need a paid Workspace plan. We build your website in our own workspace and you only pay for the Site plan. With a free client seat, you can then manage and publish your content yourself.

Want to build in Webflow yourself with a team? There are plans for teams (Core from $19 and Growth from $49 per month) and for freelancers and agencies (Freelancer from $16 and Agency from $35 per month), billed yearly. Extra team members are billed per seat: a Full seat ($39 per month) for designing and building, a Limited seat ($15 per month) for editing content, or a free seat for people who only review and give feedback.

Subscriptions & Pricing

What does a multilingual website (Localization) cost in Webflow?

For a multilingual website, you use Webflow Localize, an add-on on top of a paid Site plan. The price depends on the number of extra languages:

  • Localize Essential (from $9 per month): up to 3 extra languages, with 10,000 AI-translated words per language per month. Includes translation of CMS content and pages, localised SEO and per-language style adjustments.
  • Localize Advanced (from $29 per month): up to 10 extra languages, with 50,000 AI-translated words per language per month. You can also show different images per language, translate URLs and automatically route visitors to their own language.

You can try Localize for free and only pay once you publish the translated version. We're happy to work out which option suits you.

E-commerce

What does an online store with Webflow and Shopify cost?

With a Webflow and Shopify combination, you pay for three parts:

  • a Webflow Site plan to host your website (usually Premium, $25 per month billed yearly);
  • a Shopify subscription for products, payments and orders;
  • a subscription for the connector, such as Storesynk or Smootify.

Transaction fees and costs for Shopify apps may also apply. Lighter solutions such as Snipcart and Ecwid are often more affordable for a small range of products. We're happy to put together an overview of the total costs for your situation.

Integraties & Externe tools

What external tools can I integrate?

Webflow integrates with many tools such as Mailchimp, HubSpot, Google Workspace, Zapier, and many other popular services.

Safety & Technical aspects

What happens when Webflow is offline?

Webflow has an uptime of 99.9% +. Should there be maintenance, this will be announced in advance. Your website remains online during maintenance.

Process & Management

What if, in the end, I'm still not satisfied with the work done?

If you're still unhappy with the work at the end, we'll keep making adjustments until you're 100% satisfied.

SEO & Marketing

What is AEO and why does it matter?

AEO stands for Answer Engine Optimization: making sure your brand is mentioned and cited in answers from AI tools such as ChatGPT, Claude, Gemini and Perplexity. More and more people ask their questions there instead of in Google. With Webflow AEO you can see where you are and aren't mentioned, and get concrete recommendations. A well-structured website with clear content, like this FAQ, already helps a lot.

E-commerce

What is Smootify?

Smootify is another popular connector that lets you design a Shopify store entirely in Webflow. It offers more than 150 ready-made Webflow components that work directly with Shopify, and keeps your Shopify data and Webflow CMS in sync automatically.

Smootify has handy add-ons such as wishlists, product bundles, product reviews (for example via Judge.me), back-in-stock alerts and customer accounts. You can use many other Shopify apps too. Developing on a webflow.io address is free, so you can test everything before going live.

AI & Webflow

What is Source by Webflow?

Source is a new Webflow platform announced at Webflow Conf 2026. It brings your code, CMS, hosting and marketing tools together in one environment where marketers, designers, developers and AI agents work side by side. Source is currently available as a limited research preview, and we're following its development closely.

E-commerce

What is Storesynk?

Storesynk, formerly Shopyflow, is the most widely used connector between Shopify and Webflow. Products, variants, collections, tags and metafields from Shopify sync to your Webflow CMS in real time. Storesynk also offers a library of ready-made components (including for Relume), such as a cart, search and filters.

Storesynk supports multiple currencies and languages, upsells, Shopify subscriptions and integrations with Klaviyo, Google Analytics and Meta, among others. A strong choice if you want a scalable store with all of Shopify's ecommerce functionality.

AI & Webflow

What is the Webflow MCP?

MCP stands for Model Context Protocol. It's a connection that lets AI tools such as Claude, ChatGPT, Codex and Cursor work securely with your Webflow website. An AI agent can use your design system and components, search and update CMS items, build GSAP animations and view your site analytics. That means you can ask for a change in plain language and the agent carries it out in Webflow.

Training & Support

What is Webflow?

Webflow is a visual website builder that allows you to build professional websites without writing code. It combines design, CMS, and hosting into one platform.

Subscriptions & Pricing

What is Webflow Analyze and what does it cost?

Webflow Analyze is Webflow's built-in analytics tool. It automatically tracks your page views, sessions, visitors and click behaviour, and shows how each page performs. Analyze also shows how visible you are in AI tools such as ChatGPT and how much traffic comes from AI agents. It works with cookie banners and consent tools.

Analyze is an add-on starting at $9 per month for 2,000 sessions per month. The price rises with the number of sessions, up to 500,000 sessions per month.

Prefer to avoid extra costs? You can also connect Google Analytics or a privacy-friendly alternative such as Plausible.

SEO & Marketing

What is Webflow Campaigns?

Campaigns is a new Webflow product for performance marketers. Based on a brief, AI agents create a landing page, variants for each audience and matching ads, in hours rather than days. Campaigns connects to HubSpot and Salesforce to measure results. The product launched recently, so we're happy to look at whether it's a good fit for your marketing approach yet.

Subscriptions & Pricing

What is Webflow Optimize and is it right for me?

Webflow Optimize is an add-on for A/B testing and personalisation. You test different versions of a page against each other, or show visitors different content based on things like their device, location or the campaign they came from. With AI Optimize, AI picks the best-performing variant in real time. Optimize costs $299 per month for 25,000 page views and scales up to 500,000 page views per month, with up to 5 tests running at once.

Please note: Optimize is really only suitable for very large websites with a lot of traffic. A reliable A/B test needs thousands of visitors per variant, otherwise the results aren't meaningful. For most websites, conversion optimisation based on analytics and user behaviour delivers more. Not sure? We're happy to look at whether Optimize is worth it for you.

Process & Management

What should I do if I'm still not satisfied with the work in the end?

We blijven het werk herzien totdat je 100% tevreden bent.

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E-commerce

When should I choose a full Shopify store?

If ecommerce is truly the core of your business, with a large product range, complex shipping or many integrations with inventory and accounting systems, a full Shopify store may be the best choice. Shopify is built entirely for selling online.

Want more design freedom within Shopify? Then Instant is an interesting option. It's a visual, AI-powered page builder for Shopify that lets you design landing pages, product pages and complete sections. You can even turn Figma designs into Shopify pages and run A/B tests.

E-commerce

Which ecommerce solutions do you recommend with Webflow?

It depends on your store. We recommend the following solutions:

  • Webflow + Shopify via Storesynk or Smootify: the best combination for serious online stores. You design the entire website in Webflow, while Shopify handles products, inventory, payments and orders.
  • Shopify on its own, optionally with Instant: for stores where ecommerce is truly the core and content matters less.
  • Snipcart or Ecwid: lightweight solutions for a small range of products on an existing Webflow website.

We're happy to help you find the solution that best fits your products, budget and ambitions.

Subscriptions & Pricing

Which hosting plans (Site plans) does Webflow offer?

To publish a website, you need a Site plan for each site. It covers your hosting, including your own domain, SSL, a global CDN and automatic backups. Billed yearly, there are three plans:

  • Starter (free): for building and testing on a webflow.io address, with up to 2 pages, 50 CMS items and 1 GB of bandwidth.
  • Basic ($15 per month): for simple websites without a CMS. You get your own domain, up to 300 pages, 10 GB of bandwidth, unlimited form submissions and password protection.
  • Premium ($25 per month): everything in Basic, plus the Webflow CMS with up to 20,000 items and 40 collections, 50 GB of bandwidth (expandable to 2.5 TB), site search and file uploads through forms. This is the plan most websites need, for example for a blog, projects or job listings.

Plans cost more when billed monthly. For larger organisations, there are the Team platform plan (from $2,500 per month, with an annual contract) and Enterprise (custom).

Ownership

Who is the owner of the website?

You are 100% owner of the website when we deliver it to you. If you're okay with it, we'll always keep a copy in case something happens.

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